National Taxpayers Association

Context

Since 2006, National Taxpayers Association (NTA) has been implementing programmes focused on citizen demand for accountability through monitoring of the quality of public service delivery and the management of devolved funds. It has achieved this through the development of social accountability tools (Citizen Report Cards), civic awareness, citizen capacity-building, partnerships with government agencies, service providers, private sector, civil society and community action groups. NTA has conducted research and provided information to Kenyans through its Citizen Report Cards (CRCs), scoping studies, public forums and civic education through the media to present issues of how devolved funds are being used and their impact on development in constituencies in a user-friendly, simple, and accessible manner.

Website
www.nta.or.ke

Area of Work
Nairobi, Kenya

Contact Person
Martin Napisa

Approaches to implementing Community monitoring/accountability

• Citizen-centred 
  
• Rights-based Approach
  
• Gender Equity
  
• Critical Constructive Engagement
  
• Working through Partnerships
  
• Working at Different Levels 
  

Results and Lessons

Lobbying and advocacy influences policies and practices nationally and locally in favour of accountable and citizen-responsive government. We ensure our lobbying is grounded in research, evidence, and citizen needs and demands.